Återbetalningspolicy

Due to the customized nature of these products that we produce at woofsnpurrzportraits, we cannot offer returns. Your customised artwork has been carefully designed and is unique to you and your pet.

If you are unhappy with your final product, please contact us. Customer satisfaction is one of our interests, and we always work to ensure that you are pleased with the finished product. 

If you recently placed an order but changed your mind, you can cancel or amend it within 30 minutes. If 30 minutes have gone, we will consider the cancellation and change request at our discretion. The reason for this is that our artists frequently begin working as soon as you place your purchase.

Please be advised that the photo you supplied with your order will be used to produce your artwork. We cannot offer a solution if you do not follow our photographic tips. It is your obligation to submit a high-quality photo that meets our submission standards. Low-quality photographs will provide low-quality artwork. We do allow notes to be added to orders in case you have anything to tell us about. However, we cannot promise that unusual requests will be met, such as editing a photo to close or open a mouth, add a smile, and so on.